Frequently Asked Questions

Everything you need to know about our luxury designer collection.

Are all your designer dresses authentic?

Yes, we guarantee 100% authenticity for every item. We source our designer dresses directly from authorized luxury boutiques and verified fashion houses worldwide.

How long does international shipping take?

We offer express global shipping. Orders typically arrive within 3-5 business days for major cities, and 7-10 business days for more remote locations.

What is your return policy for high-end garments?

We offer a 14-day return window. Items must be unworn, with all original designer tags and security seals intact to qualify for a full refund.

How do I choose the correct size for different designers?

Since sizing varies by brand, we provide a detailed 'Size & Fit' guide on every product page, including specific measurements and model information to ensure a perfect fit.

Can I track my order in real-time?

Absolutely. Once your order is dispatched, you will receive a tracking number via email to monitor your package's journey from our warehouse to your doorstep.

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and secure luxury financing options like Affirm and Klarna for flexible payment plans.